Re: COVID-19 Updates
Dear Residents, Family and Friends;
In our commitment to keep you updated as we’ve navigated through this pandemic, we would like to notify you that we have a confirmed Covid-19 positive Resident from Assisted Living.
Recent guidelines provided by the CDC and Kansas Department of Health have recommended we test our Residents if potential exposure has occurred. All Residents in Assisted Living were tested and all tests returned negative for Covid-19 except for one. We have activated our contingency plan that the team has been preparing for since the beginning of the pandemic. In addition, the guidelines recommend that all Assisted Living Residents be isolated for fourteen days and tested once a week until all tests return negative for Covid-19.
Rest assured all interventions are in fully gear and are being executed to ensure we contain the spread as much as we possibly can to keep your loved ones as safe as possible. Should a loved one begin to show symptoms and/or test positive for Covid-19, we will let you know as soon as possible and share with you the plan.
We are taking an “all hands on deck” approach at this time in order to limit the spread as much as possible. We will continue to collaborate with the Department of Health and may add or adjust interventions as needed. We appreciate your understanding as all of us dedicate our time and resources to focus on containment. We realize you may have questions and/or concerns. We encourage you to utilize email as much as possible at email@example.com in order to reduce the number of calls. Please be aware that our Receptionists will most likely take a message to include your name, your loved one’s name, email address, telephone number and question. Receptionists will then route your question to the right Department Head to assist you with an answer.
Thank you for your support and trusting us with the care of your loved one. We will certainly keep you updated as we continue to mitigate this single Covid-19 case.
At your service,
The Leadership Team at Shawnee PARC